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г. Киев, ул. Жилянская, 148
Квартиры посуточно в Киеве

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RESERVATION AND PAYMENT

Booking an apartment

Determine the date of arrival and departure from the apartment, taking into account the time of check-in and check-out.

 

Check-in time from 14:00.

Check-out time till 12:00.

 

After you have chosen the right variant you need to carry out pre-booking.

 

We offer the following methods of the reservation:

  • Preliminary on-line booking – book chosen apartment through the registration form on the website.
  • Reservation through email – write a letter to our email kyivarenda@gmail.com and managers will contact you.
  • Reservation by phone.

 

Received an application for reservation apartments processed from 9.00 to 18.00.

 

Attention! We accept reservations for a period of 3 days or more. If you rent an apartment for a day or two days, the process of removal of apartments going without reservations. You contact us 1-2 days before the settlement, and we choose for you free apartment to the desired date.

 

Advance booking has unconfirmed reservation status until the prepayment (guarantee amount), which is equal to the cost of the first night.
* Discounts do not apply from 1st of May to 10th of May and New Year holidays. The cost increases from 31th of December  to 9 th of January.

 

We accept reservation from 5 nights and more 1st of May to 12th of May and from 31th of December  to 9 th of January.

 

Payment methods

 

After you have made prepayment, we guarantee that the given apartment in Kiev reserved for you, and the amount of the order can not be changed. After you have made prepayment reservation status of apartment change from unconfirmed to confirmed.

 

Methods of prepainment for the lease of apartments in Kiev:
1. Cash through his representative in Kiev.
2. Transfer the prepayment on our credit card “Privatbank” in hryvnias.
3. Transfer the prepayment to our bank account opened in “Privatbank” department.

  1. Payment can be made through the “Internet-acquiring” (bank card).

 

To pay for services through the bank card account you must:

– Click on the banner with the image of Portmone.com payment system.

– fill the order form of payment, entering the order number, amount, and name of the sender.

– Enter data of your payment card (card number, expiration date and CVV2-code on the back of it).

– Enter the verification code of conducted transaction (this is 6 digits which are specified in the transaction comments in round brackets VCODE (XXXXXX)). It can be obtained from the service support of your bank or through SMS/ Internet-Banking system.

 

We provide the necessary documents for financial and accounting departments.

 

Cancellation policies of reservation

 

Prepayment as a guarantee of reservation is credited on client`s balance *  (excluding commissions of settlement systems, if the prepayment was transfered in cashless way), only if you notify us about the cancellation (including  writing to e -mail: kyivarenda@gmail.com) up to 10 days before the intended  date of settlement.

 

Transferred prepayment as a guarantee of reservation is credited on the balance * of the client in the amount of 50% of the amount paid (excluding commissions of settlement systems, if the prepayment was transfered in cashless way) if you let us know about the cancellation from 9 to 5 days (including writing to the e-mail: kyivarenda@gmail.com) before the intended  date of settlement.

 

The paid deposit will not returned if you notify us about the cancellation less than 5 days.

 

The paid deposit will not returned if you notify us about the cancellation less than 5 days. * Balance – the amount which the customer can use upon arrival. For the period of May and New Year holidays prepaid balance is not returned.